Video: Successful Nonprofit Technology Change Management

A powerful, practical framework for change

  • Investing in new technology systems only to find that your colleagues have not adopted them?
  • Making changes to your systems or processes only to find that people revert to their old ways?
  • Hearing about “change management” but feel unclear on what it is or how to perform it?

Most technology projects have non-technological goals: raise more money, reach more supporters, serve more program participants, or become more efficient. To reach those goals, not only must the technology improve, but the habits and behaviors of system users must change – sometimes significantly.

In this video, we share how to manage the challenges of aligning organizational change with technology projects. Learn how to examine the impacts of a technology change and identify the steps required for an organization to manage the change.

Recorded from a webinar on May 17, 2017. The presentation is 17 minutes long. The remainder of the video is Q&A with attendees.

Get the free change management template cited in the webinar.